Social Interaction Designer:
Combining the science of social interactions with the utilization of digital opportunities
I am a sociologist (M.Soc.Sc.), interaction designer (M.A.) and creative technologist – a seasoned expert in the analysis of social processes and experienced designer for interactive concepts.
In order to design social software, its use context needs to be understood first. I help businesses and organizations to enrich that context to both the users’ and the provider’s benefit, based on the systematic analysis of existing social practices in combination with a thorough hands-on knowledge of the possibilities of digital technology.
Interaction design meets strategic service design
The answer to the challenge of design-facilitated sociality is seldomly just one tool. I develop systems of interactions that together provide the meaning, the ease and the experience both user and provider are looking for.
Every digital service needs to be built with consideration of the goals it is to achieve. The implementation of actionable metrics is at the core of my work as a strategist.
How do interactive artefacts and technology make sense to people?
Ultimately, a product or service is only purposeful if it fulfils a need or desire of the user. Formal output is listed under publications.
My research efforts on value, worth and meaning in design for mediated social interaction can be followed on my blog here on this site and in my research project on the role of absence on interaction design at nonuse.org.
What can I do for you?
As a design professional, I have been working with digital services and interfaces for about a decade, half of the time in digital agencies.
Since 2010, I have been working as a freelance designer, strategist and researcher. I also have appointments as a speaker and educator at professional seminars and in graduate-level university courses.
Seminars and courses, competence development in applied social sciences
Expert services for your client projects: concept reviews, user research and strategy consulting
Workshops and guidance for your team on digitally facilitated social interaction in your client projects